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{"locale_data":{"messages":{"":{"plural_forms":"nplurals=2; plural=n > 1;","language":"fr","project_id_version":"WooCommerce - WooCommerce Payments"},"A voucher based payment method for your customers in Portugal.":["Un moyen de paiement bas\u00e9 sur des bons pour vos clients au Portugal."],"A digital wallet popular with customers from China.":["Un portefeuille num\u00e9rique populaire aupr\u00e8s des clients en Chine."],"A popular digital wallet for cashless payments in Singapore.":["Un portefeuille num\u00e9rique populaire pour les paiements d\u00e9mat\u00e9rialis\u00e9s \u00e0 Singapour."],"WeChat Pay":["WeChat\u00a0Pay"],"GrabPay":["GrabPay"],"The minimum amount that can be processed is %1$s %2$s.":["Le montant minimum pouvant \u00eatre trait\u00e9 est de %1$s\u00a0%2$s."],"The payment amount is too small to be processed.":["Le montant du paiement est trop faible pour \u00eatre trait\u00e9."],"There has been an error capturing the payment for order #%s.":["Une erreur s\u2019est produite lors de la capture du paiement de la commande #%s."],"Unable to process the payment. Please try again later.":["Impossible de traiter le paiement. Veuillez r\u00e9essayer plus tard."],"An unexpected error occurred. Please try again later.":["Une erreur inattendue s\u2019est produite. R\u00e9essayez ult\u00e9rieurement."],"The payment cancellation failed to complete.":["L\u2019annulation du paiement a \u00e9chou\u00e9."],"The payment capture failed to complete.":["La capture du paiement a \u00e9chou\u00e9."],"This payment cannot be processed in its current state.":["Ce paiement ne peut pas \u00eatre trait\u00e9 en l\u2019\u00e9tat."],"The payment cannot be processed due to a mismatch with order details.":["Le paiement ne peut \u00eatre trait\u00e9 en raison d\u2019une incompatibilit\u00e9 avec les d\u00e9tails de la commande."],"Payment cannot be processed for partially or fully refunded orders.":["Impossible de traiter le paiement pour les commandes enti\u00e8rement ou partiellement rembours\u00e9es."],"The order could not be found.":["Commande introuvable."],"There has been an error canceling the payment for order #%s.":["Une erreur s\u2019est produite lors de l\u2019annulation du paiement de la commande #%s."],"Allow customers to pay over time or pay now with Klarna.":["Offrez aux clients la possibilit\u00e9 de payer en plusieurs fois ou imm\u00e9diatement avec Klarna."],"Allow customers to pay over time with Afterpay.":["Offrez aux clients la possibilit\u00e9 de payer en plusieurs fois avec Afterpay."],"Allow customers to pay over time with Clearpay.":["Offrez aux clients la possibilit\u00e9 de payer en plusieurs fois avec Clearpay."],"Allow customers to pay over time with Affirm.":["Offrez aux clients la possibilit\u00e9 de payer en plusieurs fois avec Affirm."],"Error retrieving payment activity data.":["Erreur lors de la r\u00e9cup\u00e9ration des donn\u00e9es d\u2019activit\u00e9s de paiement."],"Cartes Bancaires":["Cartes bancaires"],"Clearpay":["Clearpay"],"There has been an error refunding the payment #%s. Please try again later.":["Une erreur est survenue lors du remboursement du paiement #%s. Veuillez r\u00e9essayer plus tard."],"Refunded payment #%s.":["Paiement rembours\u00e9 #%s."],"Credit card \/ Debit card":["Carte de cr\u00e9dit\/carte de d\u00e9bit"],"Error retrieving file.":["Erreur lors de la r\u00e9cup\u00e9ration du fichier."],"Error starting the Stripe Billing migration.":["Erreur au lancement de la migration Stripe\u00a0Billing."],"The cardholder claims this is an unauthorized transaction.":["Le titulaire de la carte pr\u00e9tend que cette transaction n\u2019est pas autoris\u00e9e."],"The cardholder claims this is a duplicate transaction.":["Le titulaire de la carte pr\u00e9tend que cette transaction est un doublon."],"The cardholder claims a credit was not processed.":["Le titulaire de la carte pr\u00e9tend que ce cr\u00e9dit n\u2019a pas \u00e9t\u00e9 trait\u00e9."],"The cardholder claims a subscription was canceled.":["Le titulaire de la carte pr\u00e9tend que cet abonnement a \u00e9t\u00e9 annul\u00e9."],"The cardholder claims the product was unacceptable.":["Le titulaire de la carte pr\u00e9tend que ce produit n\u2019\u00e9tait pas acceptable."],"The cardholder claims the product was not received.":["Le titulaire de la carte pr\u00e9tend ne pas avoir re\u00e7u ce produit."],"Let your customers pay with JCB, the only international payment brand based in Japan.":["Offrez \u00e0 vos clients la possibilit\u00e9 de payer avec JCB, la seule marque de paiement internationale dont le si\u00e8ge est au Japon."],"Multibanco":["Multibanco"],"Klarna":["Klarna"],"Visa":["Visa"],"UnionPay":["UnionPay"],"Mastercard":["Mastercard"],"JCB":["JCB"],"Discover":["D\u00e9couvrir"],"Diners Club":["Diners Club"],"American Express":["American Express"],"Disputes match <select \/> filters":["Les litiges correspondent \u00e0 {{select \/}}\u00a0filtres"],"<title>Status<\/title> <rule \/> <filter \/>":["<title>\u00c9tat<\/title> <rule \/> <filter \/>"],"<title>Date<\/title> <rule \/> <filter \/>":["<title>Date<\/title> <rule \/> <filter \/>"],"If you can not prove the customer\u2019s subscription was canceled, and or they did not follow your cancellation policy, you should accept the dispute. You cannot issue a refund while a payment is being disputed. The credit card networks place liability for accepting disputed payments with you, the business.":["Si vous ne pouvez pas prouver que l\u2019abonnement du client \u00e9tait annul\u00e9 et\/ou qu\u2019il n\u2019a pas suivi votre politique d\u2019annulation, vous devez accepter le litige. Vous ne pouvez pas \u00e9mettre de remboursement lorsqu\u2019un paiement est contest\u00e9. Les r\u00e9seaux de cartes de cr\u00e9dit assument la responsabilit\u00e9 d\u2019accepter les paiements litigieux avec vous, l\u2019entreprise."],"Transaction unauthorized":["Transaction non autoris\u00e9e"],"Afterpay":["Afterpay"],"Affirm":["Affirm"],"Error retrieving on review transactions.":["Erreur lors de la r\u00e9cup\u00e9ration des transactions en cours d\u2019examen."],"Payment for order #%s canceled successfully.":["Le paiement de la commande n\u00b0\u00a0%s a bien \u00e9t\u00e9 annul\u00e9."],"Error retrieving uncaptured transactions.":["Erreur de r\u00e9cup\u00e9ration de transactions non collect\u00e9es."],"Error retrieving authorization.":["Erreur de r\u00e9cup\u00e9ration de l\u2019autorisation."],"Payment for order #%s captured successfully.":["Le paiement de la commande n\u00b0\u00a0%s a bien \u00e9t\u00e9 collect\u00e9."],"Link":["Lien"],"WooPay":["WooPay"],"Error retrieving transactions.":["Erreur lors de r\u00e9cup\u00e9ration des transactions."],"Error retrieving transaction.":["Erreur lors de r\u00e9cup\u00e9ration de la transaction."],"Error retrieving documents.":["Erreur dans la r\u00e9cup\u00e9ration des documents."],"Error retrieving the active loan summary.":["Erreur lors de la r\u00e9cup\u00e9ration du r\u00e9sum\u00e9 du pr\u00eat en cours."],"Accept your payment with EPS \u2014 a common payment method in Austria.":["Acceptez votre paiement avec EPS\u00a0: une m\u00e9thode de paiement courante en Autriche."],"EPS":["EPS"],"Select a dispute date":["S\u00e9lectionner une date de litige"],"Select a dispute date filter match":["S\u00e9lectionner une correspondance de filtre date de litige"],"Remove dispute date filter":["Supprimer le filtre date de litige"],"Disputed on date":["Date du litige"],"Disputes match {{select \/}} filters":["Les litiges correspondent \u00e0 {{select \/}}\u00a0filtres"],"All disputes":["Tous les litiges"],"Dispute currency":["Devise du litige"],"Select a dispute status":["S\u00e9lectionner un \u00e9tat de litige"],"Select a dispute status filter match":["S\u00e9lectionner une correspondance de filtre \u00e9tat de litige"],"Remove dispute status filter":["Supprimer le filtre \u00e9tat de litige"],"Bulk Electronic Clearing System \u2014 Accept secure bank transfer from Australia.":["Bulk Electronic Clearing System - Acceptez les virements bancaires s\u00e9curis\u00e9s depuis l\u2019Australie."],"BECS Direct Debit":["D\u00e9bit direct BECS"],"Error retrieving the summary of disputes.":["Erreur lors de la r\u00e9cup\u00e9ration du r\u00e9sum\u00e9 des litiges."],"There was an error rendering this view. Please contact support for assistance if the problem persists.":["Une erreur s\u2019est produite lors du rendu de cet affichage. Veuillez contacter l\u2019assistance si le probl\u00e8me persiste."],"Credit \/ Debit Cards":[""],"Bancontact is a bank redirect payment method offered by more than 80% of online businesses in Belgium.":["Bancontact est un mode de paiement de redirection bancaire propos\u00e9 par plus de 80\u00a0% des entreprises en ligne en Belgique."],"Bancontact":["Bancontact"],"Expand your business with iDEAL \u2014 Netherlands\u2019s most popular payment method.":["D\u00e9veloppez votre entreprise avec iDEAL, le moyen de paiement le plus populaire aux Pays-Bas."],"iDEAL":["iDEAL"],"Accept payments with Przelewy24 (P24), the most popular payment method in Poland.":["Acceptez les paiements avec Przelewy24 (P24), le moyen de paiement le plus populaire en Pologne."],"Przelewy24 (P24)":["Przelewy24 (P24)"],"{{title}}Status{{\/title}} {{rule \/}} {{filter \/}}":["{{title}}\u00c9tat{{\/title}} {{rule \/}} {{filter \/}}"],"Error retrieving all payouts' overviews.":["Erreur lors de la r\u00e9cup\u00e9ration de la pr\u00e9sentation de tous les paiements."],"Error retrieving settings.":["Erreur lors de la r\u00e9cup\u00e9ration des r\u00e9glages."],"Error saving settings.":["Erreur dans sauvegarde des r\u00e9glages."],"Settings saved.":["Options enregistr\u00e9es."],"Google Pay":["Google Pay"],"Apple Pay":["Apple Pay"],"Reach 500 million customers and over 20 million businesses across the European Union.":["Atteignez 500\u00a0millions de clients et plus de 20\u00a0millions d\u2019entreprises au sein de l\u2019Union europ\u00e9enne."],"Accept secure bank transfers from Austria, Belgium, Germany, Italy, Netherlands, and Spain.":["Acceptez des transferts bancaires s\u00e9curis\u00e9s \u00e0 partir d\u2019Autriche, de Belgique, d\u2019Allemagne, d\u2019Italie, des Pays-Bas et d\u2019Espagne."],"Expand your business with giropay \u2014 Germany\u2019s second most popular payment system.":["D\u00e9veloppez votre entreprise avec Giropay, le deuxi\u00e8me syst\u00e8me de paiement le plus populaire en Allemagne."],"giropay":["Giropay"],"Let your customers pay with major credit and debit cards without leaving your store.":["Autorisez vos clients \u00e0 payer avec les principales cartes bancaires sans quitter votre boutique."],"Sofort":["Sofort"],"Giropay":["Giropay"],"{{title}}Date{{\/title}} {{rule \/}} {{filter \/}}":["{{title}}Date{{\/title}} {{rule \/}} {{filter \/}}"],"Advanced filters":["Filtres avanc\u00e9s"],"Show":["Afficher"],"All currencies":["Toutes les devises"],"Between":["Entre"],"After":["Apr\u00e8s"],"Before":["Avant"],"If there have been two or more separate payments, you should get in touch with your customer. If you understand what their complaint is, there is a chance for you to explain the misunderstanding or to make it right. If you\u2019re able to resolve the issue with your customer, you can ask that they withdraw the dispute.":["S\u2019il y a eu deux paiements s\u00e9par\u00e9s ou plus, vous devez contacter votre client. Si vous comprenez sa plainte, vous avez la possibilit\u00e9 d\u2019expliquer le malentendu ou de le corriger. Si vous \u00eates en mesure de r\u00e9soudre le probl\u00e8me avec votre client, vous pouvez lui demander de retirer le litige."],"If they were not, collect any and all information documenting that each payment was made separately, such as copies of receipts. If the receipts don\u2019t include the items purchased, be sure to include an itemized list. Each receipt should clearly indicate that the payments are for separate purchases of items or services. If you\u2019ve been able to get in touch with the customer you should be sure to address any concerns they had in your evidence.":["Si ce n\u2019est pas le cas, recueillez toutes les informations attestant que chaque paiement a \u00e9t\u00e9 effectu\u00e9 s\u00e9par\u00e9ment, comme des copies de re\u00e7us. Si les re\u00e7us ne comportent pas les articles achet\u00e9s, veillez \u00e0 inclure une liste d\u00e9taill\u00e9e. Chaque re\u00e7u doit clairement indiquer que les paiements concernent des achats s\u00e9par\u00e9s d\u2019articles ou de services. Si vous avez pu contacter le client, vous devez veiller \u00e0 r\u00e9pondre \u00e0 toutes les inqui\u00e9tudes qu\u2019il avait port\u00e9 \u00e0 votre connaissance."],"Determine if your customer was incorrectly charged multiple times.":["D\u00e9terminez si votre client a \u00e9t\u00e9 factur\u00e9 plusieurs fois par erreur."],"Demonstrate that each payment was for a separate product or service.":["Prouvez que chaque paiement concernait un produit ou un service s\u00e9par\u00e9."],"The customer claims they were charged multiple times for the same product or service.":["Le client affirme avoir \u00e9t\u00e9 factur\u00e9 plusieurs fois pour le m\u00eame produit ou service."],"If there were duplicate payments, you should accept the dispute. You cannot issue a refund while a payment is being disputed. The credit card networks place liability for accepting disputed payments with you, the business.":["S\u2019il y a eu des paiements en double, vous devez accepter le litige. Vous ne pouvez pas \u00e9mettre de remboursement lorsqu\u2019un paiement est contest\u00e9. Les r\u00e9seaux de cartes de cr\u00e9dit assument la responsabilit\u00e9 d\u2019accepter les paiements litigieux avec vous, l\u2019entreprise."],"Duplicate":["Dupliquer"],"Debit not authorized":["D\u00e9bit non autoris\u00e9"],"Customer initiated":["Initi\u00e9 par le client"],"If the cardholder agrees to withdraw the dispute, you should still submit evidence for the dispute using the forms on the next screen. In addition to the following evidence, your submission should include correspondence with the cardholder saying they would withdraw the dispute and a written statement from their card issuer confirming that the dispute has been withdrawn.":["Si le titulaire de la carte accepte de retirer le litige, vous devez toujours fournir des preuves du litige en utilisant les formulaires sur l\u2019\u00e9cran suivant. En plus des preuves suivantes, votre envoi doit inclure vos \u00e9changes avec le titulaire de la carte indiquant qu\u2019il va retirer le litige ainsi qu\u2019une d\u00e9claration \u00e9crite de l\u2019\u00e9metteur de sa carte confirmant que le litige a \u00e9t\u00e9 retir\u00e9."],"You should first get in touch with your customer. If you understand what their complaint is, there is a chance for you to explain the misunderstanding or to make it right. If you\u2019re able to resolve the issue with your customer, you can ask that they withdraw the dispute.":["Vous devez d\u2019abord contacter votre client. Si vous comprenez sa plainte, vous avez la possibilit\u00e9 d\u2019expliquer le malentendu ou de le corriger. Si vous \u00eates en mesure de r\u00e9soudre le probl\u00e8me avec votre client, vous pouvez lui demander de retirer le litige."],"Demonstrate that you have refunded your customer through other means or that your customer is not entitled to a refund. You cannot issue a refund while a payment is being disputed. If you believe that your customer was entitled a refund that you did not provide, you can accept the dispute.":["Prouvez que vous avez rembours\u00e9 votre client par d\u2019autres moyens ou que votre client n\u2019a pas droit \u00e0 un remboursement. Vous ne pouvez pas \u00e9mettre de remboursement lorsqu\u2019un paiement est contest\u00e9. Si vous pensez que votre client avait droit \u00e0 un remboursement que vous n\u2019avez pas fourni, vous pouvez accepter le litige."],"It may be more efficient\u2014and provide a better customer experience\u2014to accept an accidental dispute and charge the customer again, if appropriate. Even when a dispute is withdrawn, it usually takes approximately 75 days to be finalized. Remember, it doesn\u2019t matter to the card networks whether you win or lose a dispute; what matters is how many disputes a business receives, regardless of how many disputes are won.":["Il peut \u00eatre plus efficace, tout en assurant une meilleure exp\u00e9rience client, d\u2019accepter un litige accidentel et de refacturer le client, au besoin. M\u00eame en cas d\u2019annulation du litige, la finalisation de la proc\u00e9dure prend environ 75\u00a0jours. N\u2019oubliez pas, que vous perdiez ou gagniez un litige n\u2019a aucune importance pour les r\u00e9seaux de cartes\u00a0; ce qui compte, c\u2019est le nombre de litiges auxquels une entreprise est confront\u00e9e, ind\u00e9pendamment de leur issue."],"The customer claims that the purchased product was returned or the transaction was otherwise canceled, but you have not yet provided a refund or credit.":["Le client affirme que le produit achet\u00e9 a \u00e9t\u00e9 renvoy\u00e9 ou que la transaction a \u00e9t\u00e9 annul\u00e9e, mais vous n\u2019avez pas encore fourni de remboursement ou de cr\u00e9dit."],"First, try to get in touch with your customer. Sometimes people forget about payments they make or don\u2019t recognize the way they appear on their card statement. If this is the case, ask them to contact their card issuer and let them know they no longer dispute the transaction. Even if your customer agrees to withdraw the dispute, you must still submit appropriate evidence. Simply saying that your customer is going to withdraw the dispute is not sufficient evidence.":["Tout d\u2019abord, essayez de contacter votre client. Parfois, les gens oublient les paiements qu\u2019ils effectuent ou ils ne les reconnaissent pas sur leur relev\u00e9 de carte. Si c\u2019est le cas, demandez-lui de contacter l\u2019\u00e9metteur de sa carte et de lui faire savoir qu\u2019il ne conteste plus la transaction. M\u00eame si votre client accepte de retirer le litige, vous devez toujours pr\u00e9senter des preuves appropri\u00e9es. Le simple fait de dire que votre client va retirer le litige n\u2019est pas une preuve suffisante."],"Get your customer to withdraw the dispute by helping them identify the payment. Otherwise, challenge the dispute with appropriate evidence that proves the purchase was legitimate. ":["Demandez \u00e0 votre client de retirer le litige en l\u2019aidant \u00e0 identifier le paiement. Sinon, contestez le litige avec des preuves appropri\u00e9es qui prouvent que l\u2019achat \u00e9tait l\u00e9gitime. "],"The customer doesn\u2019t recognize the payment appearing on their card statement.":["Le client ne reconna\u00eet pas le paiement figurant sur son relev\u00e9 de carte."],"If you believe the dispute is invalid, you can challenge it by submitting the appropriate evidence using the response forms on the next screen.":["Si vous pensez que le litige n\u2019est pas valide, vous pouvez le contester en pr\u00e9sentant les preuves appropri\u00e9es en utilisant les formulaires de r\u00e9ponse sur l\u2019\u00e9cran suivant."],"Unrecognized":["Non reconnu"],"Otherwise, use the forms on the next screen to submit evidence that the subscription was still active and that the customer was aware of, and did not follow, your cancellation procedure.":["Sinon, utilisez les formulaires sur l\u2019\u00e9cran suivant pour pr\u00e9senter les preuves que l\u2019abonnement \u00e9tait toujours actif et que le client connaissait votre proc\u00e9dure d\u2019annulation et ne l\u2019a pas suivi."],"Even if your customer agrees to withdraw the dispute, you must still submit appropriate evidence using the forms on the next screen. Simply saying that your customer is going to withdraw the dispute is not sufficient evidence.":["M\u00eame si votre client accepte de retirer le litige, vous devez toujours pr\u00e9senter des preuves appropri\u00e9es en utilisant les formulaires sur l\u2019\u00e9cran suivant. Le simple fait de dire que votre client va retirer le litige n\u2019est pas une preuve suffisante."],"First, get in touch with your customer. If you understand what they believe happened, there is a chance for you to explain the misunderstanding or to make it right. ":["Tout d\u2019abord, contactez votre client. Si vous comprenez sa version des faits, vous avez la possibilit\u00e9 d\u2019expliquer le malentendu ou de le corriger. "],"Prove that the subscription was still active and that the customer was aware of, and did not follow, your cancellation procedure.":["Prouvez que l\u2019abonnement \u00e9tait toujours actif et que le client connaissait votre proc\u00e9dure d\u2019annulation et ne l\u2019a pas suivi."],"The customer claims that you continued to charge them after a subscription was canceled.":["Le client affirme que vous avez continu\u00e9 \u00e0 le facturer apr\u00e8s l\u2019annulation d\u2019un abonnement."],"If your customer was not refunded appropriately, you will need to accept the dispute, or resolve the issue with your customer. The credit card networks place liability for accepting disputed payments with you, the business.":["Si votre client n\u2019a pas \u00e9t\u00e9 rembours\u00e9 de mani\u00e8re appropri\u00e9e, vous devrez accepter le litige ou r\u00e9soudre le probl\u00e8me avec votre client. Les r\u00e9seaux de cartes de cr\u00e9dit assument la responsabilit\u00e9 d\u2019accepter les paiements litigieux avec vous, l\u2019entreprise."],"Subscription canceled":["Abonnement annul\u00e9"],"If the customer withdraws their dispute you should still submit evidence using the forms on the next screen. Be sure to provide a letter or email from the cardholder stating that they are no longer in dispute.":["Si le client retire son litige, vous devez toujours fournir des preuves en utilisant les formulaires sur l\u2019\u00e9cran suivant. Veillez \u00e0 fournir une lettre ou un e-mail du titulaire de la carte indiquant qu\u2019il n\u2019est plus en litige."],"If your customer made no attempt to return the product or cancel the service, or if you provided a replacement product or service, make sure to note that as well.":["Si votre client n\u2019a pas tent\u00e9 de retourner le produit ou d\u2019annuler le service, ou si vous avez fourni un produit ou un service de remplacement, veillez \u00e0 le noter \u00e9galement."],"For products that have been repaired or replaced, provide evidence that the cardholder agreed to a repair or replacement, it has been received by the customer, and the repair or replacement has not since been disputed.":["Pour les produits qui ont \u00e9t\u00e9 r\u00e9par\u00e9s ou remplac\u00e9s, pr\u00e9sentez la preuve que le titulaire de la carte a accept\u00e9 une r\u00e9paration ou un remplacement, qu\u2019il a \u00e9t\u00e9 re\u00e7u par le client, et que la r\u00e9paration ou le remplacement n\u2019a pas \u00e9t\u00e9 contest\u00e9 depuis."],"If the customer has not yet returned the product or canceled the service, provide specific information to that effect. You should double-check your incoming shipping records to verify that you have not received a return before you respond. If you have processed a credit or reversal for this transaction, provide evidence of this which includes the amount and date processed.":["Si le client n\u2019a pas encore retourn\u00e9 le produit ou annul\u00e9 le service, fournissez des informations sp\u00e9cifiques \u00e0 cet effet. Vous devez rev\u00e9rifier vos registres d\u2019exp\u00e9dition entrants pour v\u00e9rifier que vous n\u2019avez pas re\u00e7u de retour avant de r\u00e9pondre. Si vous avez trait\u00e9 un cr\u00e9dit ou une annulation pour cette transaction, pr\u00e9sentez-en la preuve avec le montant et la date de traitement."],"If the product or service is as described, provide specific information (invoice, contract, etc.) to refute the cardholder\u2019s claims. Quality disputes are where the customer does not agree with the condition of merchandise or service received (e.g., a car repair situation or quality of a hotel room). There may be instances where you will need to obtain a neutral third-party opinion to help corroborate your claim against the cardholder. Provide as much specific information and documentation as possible to refute the cardholder\u2019s claims. It is recommended that you address each point that the cardholder has made.":["Si le produit ou le service est conforme \u00e0 la description, fournissez des informations sp\u00e9cifiques (facture, contrat, etc.) pour r\u00e9futer les r\u00e9clamations du titulaire de la carte. Les litiges de qualit\u00e9 sont les cas o\u00f9 le client n\u2019est pas d\u2019accord avec l\u2019\u00e9tat de la marchandise ou du service re\u00e7u (par exemple, dans le cas d\u2019une r\u00e9paration de voiture ou la qualit\u00e9 d\u2019une chambre d\u2019h\u00f4tel). Dans certains cas, vous devrez peut-\u00eatre obtenir l\u2019avis d\u2019un tiers neutre pour aider \u00e0 corroborer votre r\u00e9clamation contre le titulaire de la carte. Fournissez autant d\u2019informations et de documents sp\u00e9cifiques que possible pour r\u00e9futer les r\u00e9clamations du titulaire de la carte. Il est recommand\u00e9 de r\u00e9pondre \u00e0 chaque point soulev\u00e9 par le titulaire de la carte."],"Demonstrate that the product or service was delivered as described at the time of purchase.":["Prouvez que le produit ou le service a \u00e9t\u00e9 livr\u00e9 comme d\u00e9crit au moment de l\u2019achat."],"The product or service was received but was defective, damaged, or not as described.":["Le produit ou le service a \u00e9t\u00e9 re\u00e7u mais \u00e9tait d\u00e9faillant, endommag\u00e9 ou non conforme \u00e0 la description."],"If you can not prove the customer received their product or service as described, you should accept the dispute. You cannot issue a refund while a payment is being disputed. The credit card networks place liability for accepting disputed payments with you, the business.":["Si vous ne pouvez pas prouver que le client a re\u00e7u son produit ou service comme d\u00e9crit, vous devez accepter le litige. Vous ne pouvez pas \u00e9mettre de remboursement lorsqu\u2019un paiement est contest\u00e9. Les r\u00e9seaux de cartes de cr\u00e9dit assument la responsabilit\u00e9 d\u2019accepter les paiements litigieux avec vous, l\u2019entreprise."],"Product unacceptable":["Produit inacceptable"],"Credit not processed":["Cr\u00e9dit non trait\u00e9"],"First, get in touch with your customer. Understanding why they filed the dispute will be important for helping make sure your customer gets the product and will give you critical information to prevent this from happening to others.":["Tout d\u2019abord, contactez votre client. Comprendre la nature du litige sera important pour vous assurer que votre client a re\u00e7u le produit et qu\u2019il vous donnera les informations essentielles pour \u00e9viter que cela ne se produise avec d'autres."],"Prove that the customer received a physical product or offline service, or made use of a digital product or online service. This must have occurred prior to the date the dispute was initiated.":["Prouvez que le client a re\u00e7u un produit physique ou un service hors ligne, ou a utilis\u00e9 un produit num\u00e9rique ou un service en ligne. Cela doit avoir eu lieu avant la date de d\u00e9but du litige."],"The customer claims they did not receive the products or services purchased.":["Le client affirme qu\u2019il n\u2019a pas re\u00e7u les produits ou les services achet\u00e9s."],"If you can not prove the customer received their product or service, you should accept the dispute. You cannot issue a refund while a payment is being disputed. The credit card networks place liability for accepting disputed payments with you, the business.":["Si vous ne pouvez pas prouver que le client a re\u00e7u son produit ou service, vous devez accepter le litige. Vous ne pouvez pas \u00e9mettre de remboursement lorsqu\u2019un paiement est contest\u00e9. Les r\u00e9seaux de cartes de cr\u00e9dit assument la responsabilit\u00e9 d\u2019accepter les paiements litigieux avec vous, l\u2019entreprise."],"Product not received":["Produit non re\u00e7u"],"Insufficient funds":["Fonds insuffisants"],"Check returned":["Ch\u00e8que retourn\u00e9"],"Incorrect account details":["D\u00e9tails de compte incorrects"],"This is an uncategorized dispute, so you should contact the customer for additional details to find out why the payment was disputed.":["Il s\u2019agit d\u2019un litige non cat\u00e9goris\u00e9, vous devez donc contacter le client pour obtenir des d\u00e9tails suppl\u00e9mentaires afin de savoir pourquoi le paiement a \u00e9t\u00e9 contest\u00e9."],"General":["G\u00e9n\u00e9ral"],"Bank cannot process":["La banque ne peut pas traiter"],"Try to get in touch with your customer. Sometimes people forget about payments they make or don\u2019t recognize the way they appear on their card statement. If this is the case, ask them to contact their card issuer and let them know they no longer dispute the transaction.":["Essayez de contacter votre client. Parfois, les gens oublient les paiements qu\u2019ils r\u00e9alisent ou ils ne les reconnaissent pas sur leur relev\u00e9 de carte. Si c\u2019est le cas, demandez-lui de contacter l\u2019\u00e9metteur de sa carte et de lui faire savoir qu\u2019il ne conteste plus la transaction."],"Provide adequate payment and order details so that a legitimate customer recognizes it, or proves to the card issuer that their cardholder authorized the transaction.":["Fournissez les d\u00e9tails de paiement ou de commande ad\u00e9quats afin qu\u2019un client l\u00e9gitime le reconnaisse, ou prouve \u00e0 l\u2019\u00e9metteur de la carte que son titulaire a autoris\u00e9 la transaction."],"This is the most common reason for a dispute, and happens when a cardholder claims that they didn\u2019t authorize the payment. This can happen if the card was lost or stolen and used to make an unauthorized transaction. It can also happen if the cardholder doesn\u2019t recognize the payment as it appears on the billing statement from their card issuer.":["Il s\u2019agit de la raison la plus courante d\u2019un litige, et se produit lorsqu\u2019un titulaire de carte affirme qu\u2019il n\u2019a pas autoris\u00e9 le paiement. Cela peut se produire si la carte a \u00e9t\u00e9 perdue ou vol\u00e9e et utilis\u00e9e pour effectuer une transaction non autoris\u00e9e. Cela peut \u00e9galement se produire si le titulaire de la carte ne reconna\u00eet pas le paiement tel qu\u2019il appara\u00eet sur le relev\u00e9 de facturation de l\u2019\u00e9metteur de sa carte."],"If you believe the payment was actually made using a stolen credit card, you will need to accept the dispute. The credit card networks place liability for accepting unauthorized transactions with you, the business.":["Si vous pensez que le paiement a vraiment \u00e9t\u00e9 effectu\u00e9 avec une carte de cr\u00e9dit vol\u00e9e, vous devrez accepter le litige. Les r\u00e9seaux de cartes de cr\u00e9dit assument la responsabilit\u00e9 d\u2019accepter les transactions non autoris\u00e9es avec vous, l\u2019entreprise."],"Status":["Statut"],"Error retrieving disputes.":["Erreur lors de la r\u00e9cup\u00e9ration des litiges."],"Error retrieving dispute.":["Erreur lors de la r\u00e9cup\u00e9ration du litige."],"There has been an error accepting the dispute. Please try again later.":["Une erreur est survenue lors de l\u2019acceptation du litige. Veuillez r\u00e9essayer plus tard."],"You have accepted the dispute.":["Vous avez accept\u00e9 le litige."],"You have accepted the dispute for order #%s.":["Vous avez accept\u00e9 le litige pour la commande n\u00b0\u00a0%s."],"Error retrieving payout.":["Erreur lors de la r\u00e9cup\u00e9ration du paiement."],"Error retrieving payouts.":["Erreur lors de la r\u00e9cup\u00e9ration des paiements."],"Error creating instant payout.":["Erreur lors de la cr\u00e9ation du paiement instantan\u00e9."],"View details":["Voir les d\u00e9tails"],"Instant payout for %s in transit.":["Paiement instantan\u00e9 pour %s en transit."],"Lost":["Perdu"],"Won":["Gagn\u00e9"],"Charge refunded":["Frais rembours\u00e9s"],"Under review":["En cours d\u2019examen"],"Needs response":["N\u00e9cessite une r\u00e9ponse"],"Inquiry: Closed":["Enqu\u00eate\u00a0: termin\u00e9e"],"Inquiry: Under review":["Enqu\u00eate\u00a0: en cours d\u2019examen"],"Inquiry: Needs response":["Enqu\u00eate\u00a0: n\u00e9cessite une r\u00e9ponse"],"SEPA Direct Debit":["Pr\u00e9l\u00e8vement SEPA"]}}}

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